In line with The Health and Safety Executive (HSE), a Lone Worker is defined as, “Any person who works by themselves without close or direct supervision”. Also helpful may be the additional, “where you cannot assume that someone will give you assistance ‘quickly’”. In effect this describes a wide variety of staff who work, either regularly or only occasionally, on their own and without access to immediate support from managers or other colleagues.
This course will give the skills and knowledge you need to make reasonable adjustments whilst working alone and make you aware of the dangers that can be involved.
Who should attend?
Anyone who works, either regularly or only occasionally, on their own and without access to immediate support from managers or other colleagues.
This course covers
- Preparing to undertake visits
- Planning for safety
- Personal awareness
- Responding to confrontation
- De-escalating and calming
- Post incident procedures
Course Tools & Assessment Method
Power point Presentation, Syndicate Exercises, Practical Exercises and Group Discussion. Learner’s knowledge is evidenced by verbal or written questioning.
Certification given on completion.